Privacy Policy for Flooring Concepts

Effective Date: June 1, 2025

Flooring Concepts values the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us.

1. Information We Collect
   • Personal Identification Information: This may include your name, email address, phone number, and billing or shipping address when you place an order or contact us.
   • Technical Information: We collect data such as your IP address, browser type, and device type to improve our website and services.
   • Cookies: We use cookies to enhance your user experience and for analytics purposes.
2. How We Use Your Information
   • To provide, manage, and improve our products and services.
   • To respond to customer service inquiries, including those via email and SMS.
   • To send email SMS text messages for order updates, promotions, or service information (only if you have opted in to receive such messages).
   • To process transactions and prevent fraud.
   • To analyze and improve our website and marketing efforts.
3. How We Share Your Information
   • Service Providers: We may share your data with third-party service providers that help us operate our business, such as payment processors, shipping providers, and SMS providers.
   • Legal Compliance: We may disclose your information as required by law or to comply with legal processes, such as in response to subpoenas or government requests.
   • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security

   We take reasonable measures to protect your personal data. These measures include the use of encryption and secure servers to safeguard your information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Third-Party Links

   Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Children's Privacy

   Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

7. Changes to This Privacy Policy

   We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us
   • Phone: (812) 246-0124
   • Email: katie@flooringconceptssellersburg.com
   • Address: 1228 Bringham Dr, Sellersburg, IN 47172